Refund Policy
πΈ Refund Policy
At MyBelar ποΈ, customer satisfaction is our top priority! If you're not completely happy with your purchase, weβre here to help β with a simple and fair return & refund policy ππ.
π Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
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The item must be unused, in the same condition that you received it.
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It must be in the original packaging.
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You must have proof of purchase (order number or receipt).
π¦ Note: We do not accept returns on:
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Sale items β
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Gift cards π
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Personal care items (e.g. earrings, cosmetics) for hygiene reasons π§Ό
π How to Start a Return
To begin the return process, please contact us at:
π§ support@mybelar.com
or via our Contact Page
Please include:
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Order number π§Ύ
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Reason for return β
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Photo(s) of the item if it arrived damaged or defective π·
Weβll respond within 24β48 business hours with next steps.
π Return Shipping
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Customers are responsible for return shipping costs unless the item is damaged, defective, or the wrong item was sent.
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We recommend using a trackable shipping service or purchasing shipping insurance. MyBelar is not responsible for lost return packages.
β Refunds
Once we receive and inspect your returned item, weβll notify you via email.
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If approved, your refund will be processed back to your original payment method.
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Please allow 5β7 business days for the refund to appear in your account (depending on your bank or provider).
β Late or Missing Refunds
If you havenβt received your refund yet:
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Double-check your bank account π³
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Contact your credit card provider β it may take some time before your refund is officially posted
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Still no luck? Email us at support@mybelar.com and weβll help you out.
β€οΈ Need Help?
Weβre here for you! Contact our friendly support team at any time if you have questions or need assistance.
π§ support@mybelar.com
π https://mybelar.com